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Terms and Conditions

Introduction: The following conditions apply to the sale of materials or equipment, and to the hire, servicing or repair of goods supplied, repaired or serviced
by Polycopy Limited, hereinafter called ‘the Company’. No alterations or additions to nor exclusion of, any part of these conditions shall be valid in law
unless specifically agreed in writing by a Director of the Company. Nothing in the Buyer’s Terms of Purchase shall override, cancel or modify
any of the Company’s Standard Conditions of Trade.
‘Buyer’ herein shall include buyer, hirer, lessee, owner or any other person who is in charge of goods supplied by the Company. ‘Goods’ shall
include materials equipment, spare parts and any other items supplied, serviced repaired, loaned or hired by the Company.
Prices and Terms of Payment:
Charges for goods and services supplied by the company shall be paid in full on or before delivery or completion, unless the Buyer has an
account with the Company.
An application for the opening of a credit account with the Company shall include an undertaking by the applicant that he/she has read and
agreed to the Company’s Standard Conditions herein. Where the buyer has an account, payment shall be made on the 30th of the month
following invoice, unless other terms have been specifically agreed by the Buyer and a Director of the Company. Interest will be charged at
2.5% per month on all overdue accounts (before and after Judgement) along with Compensation pursuant to the Late Payment of Commercial
Debts Regulations 2002. In the event of recovery being sought by means of a County Court Claim or Registered Debt Collection Agency,
all costs shall be reimbursed to the seller by the buyer. The Company may at its absolute discretion close the Buyer’s account at any time
and any balances due shall be paid immediately by the Buyer to the Company.
Legal Ownership:
The property in and title to goods supplied by the Company shall remain with the Company until
(a) the Buyer shall have paid the price plus VAT in full and
(b) no other sums whatsoever shall be due from the Buyer to the seller.
In the event of non-payment of sums due to the Company from the Buyer, the Company shall be entitled to enter the Buyer’s premises and to
physically repossess and remove therefrom goods supplied by the Company, for which payment has not been received. It will be assumed that
where the Buyer purchases similar goods from the Company on a regular basis that a stock rotation system has operated and goods still held
relate to invoices still outstanding for which full payment and VAT hasn’t been made.
Specification of Goods: Defects:
It is the responsibility of the Buyer to examine goods supplied by the Company and to identify defects in materials and/or workmanship which
might cause damage or injury. Illustrations, descriptions, weights and measurements shall be taken by the Buyer as a guide only, and are not
binding in detail. The Company reserves the right without affecting the validity of the contract to make such changes in materials, dimensions
and design as are reasonable and desirable.
Complaints or Queries.
Any complaint or query relating to an invoice must be notified to the Company in writing within 14 days of receipt of the invoice.
Goods specifically produced cannot be returned. Other goods returned through no fault of the Company may be subject to a charge of 15%
Where assembly of goods supplied by the Company is not undertaken by the Company, the Buyer shall be responsible for assembly in
accordance with the Company’s instructions and shall ensure that such instructions have been obtained from the Company. Failure to
assemble the goods in the manner prescribed in the instructions supplied with the goods will invalidate the Company’s responsibility for
damage caused to or by the goods.
Advice, Information & Opinion:
Advice, information & opinion given by any Director, Employee or Agent of the Company is given without legal responsibility. Any
recommendation or suggestion made by the Company relating to the use of goods, whether in technical literature or in response to a specific
enquiry, is made in good faith, but it is for the Buyer to satisfy himself of the suitability of the goods for his particular purpose, and he shall be
deemed to have done so.
Limit of Liability:
The Company shall not be liable for damage or injury caused by its goods or workmanship beyond replacement of the goods or work on
verification of the Buyer’s complaint. The Company shall not be liable for any consequential loss caused by its failure or delay in supplying,
servicing or repairing goods, whether the loss arises from the actions or the omissions of the Company, its Employees, Agents or
Any time named by the Company for the delivery of its goods is an estimate only, and while every effort will be made to deliver on time, the
Company will not be liable for any consequences of a delay in delivery. Claims by the Buyer for damage during transit, shortages or
non-delivery must be made to the Company in writing within three days of the date of delivery.
Guarantees given shall not be applicable outside the United Kingdom unless expressly stated otherwise by the Company in writing. Any
guarantee given will be invalidated if the goods supplied by the Company are subjected to misuse or accidental damage after the Buyer has
taken delivery of them.

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